Now when I pay 250 per tire I expect that the valve stem would be replaced and a new one put on. After immense online research it appears that this is a common problem in the sxt awd version of this vehicle. The contact stated that while driving various speed they would hear abnormal noises coming from under neath the hood. I replaced the seal myself, purchased from a nearby dealership. I had to fight with the warrenty company to cover this replacement.
The vehicle was not repaired. After being at the dealership for 2 weeks now they are telling me it maybe atleast another month. The manufacturer inspected the vehicle, but stated this was normal wear and tear and would not repair the vehicle. Thanks Journey running me over information redacted pursuant to the freedom of information act foia , 5 u. Well, I had just gotten new tires when on my way home I apply the brakes to pull into the drive and hear a horrific metallic noise. I have also been driving along and have my car turn off. The dealership would not fix it under warranty.
I was told, I had to bring to a Dodge dealership, which I did. Received a letter on oct 12, 2017 from them , telling me to contact your dept right away. In addition, the contact independently noticed that the transaxle was leaking fluid. Assumed that the unlimited powertrain warranty applied to this vehicle. After an inspection, he found that the power transfer case unit cracked. Received a letter on oct 12, 2017 from them , telling me to contact your dept right away. No more Journeys for this family! About the size of a quarter.
When the transfer case broke, it leaked fluid onto the exhaust on my car, and was catching fire. Brakes still looked good, changed anyway. Towed back to dealer said it was output shaft seal. Now the electic system is causing my fan, brake lights, and chargersto go on and off. Not a major leak but noticed when I did an oil change 41000 km Right front axle seal and then 540 kms later new garage floor soaked with tranny fluid. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground.
When I pulled in my car was smoking. When I realized that wasn't the case, I stepped on the gas to go, but it didn't, thinking I had knocked it out of gear, I had moved the gearshift into park then into drive and drove to my part time job. After getting off at 7pm, I got on the expressway to go home, once I started going the speed limit 55mph, I heard another bang noise and the truck was loosing speed, so I pulled over and called roadside. I exited the vehicle, looked underneath and found thick, dark fluid pouring from underneath the vehicle, as well as a small fire. At this point it now needs the intermediate shaft that goes into the transfer case and is not available anywhere in the united states, according to Dodge. The contact discovered smoke under the vehicle. My vehicle then shook violently as I drove, as if one of the tires might be falling off.
The contact stated while traveling at approximately 40 mph, there was a strong vibration and the vehicle was driving roughly. While driving 25 mph, a loud abnormal noise was heard and smoke emitted from the rear of the vehicle. There have been complaints since 2013 about these transfer cases leaking, cracked , seals leaking driveshaft problems. Had to pay out of pocket since dealer said that it wasn't under warranty and that's normal wear for these vehicle. The car had to be towed to the mechanic. And were informed it was a transfer case needing to be replaced.
While driving 25 mph, a loud abnormal noise was heard and smoke emitted from the rear of the vehicle. I just found this out after taking the car in for a hole in one of the coolant hoses less than a month ago because it wasn't leaking on the ground. The contact stated that after inspecting the vehicle he noticed fluid leaking from underneath it. I brought back to aamco on sept 16,2017. Aamco put in 3 transfer cases.
Except one day the valve stem cover came right off and now my car sits. A recall should be issued and Dodge should have to fix what appears to be a common problem. Sounds like there are many others like me out there having similar problems with this particular year make and model and a recall is in order. Not Happy at all with the 3 dealers we have dealt with. Upon inspection for the seat sensor failure, the contact noticed that a rubber boot was not installed, which resulted in the insulation igniting. Noticed a foul, pungent odor 2-3 days prior to following incident.
Had we purchased this vehicle new, it would have been covered under a lifetime warranty, however because it was used we get screwed. I wrote to the attorney general in massachusetts. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. To which they tell me they will reveal them just this once free of charge and I need a new tire as the patch that I didn't know about on sidewall blew out. Dealer has no idea what is causing problem.
The failure and current mileage was 81,000. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. I had a local shop look at my car and they determined my transfer case is broken. Sounds like a recall needs to happen before someone gets hurt if it hasn't happened already!. I brought back to aamco on sept 16, they called Dodge because this would be number 4 transfer case.